Sales and Customer Service Training
Driving you and your employees towards success … I want to see you win!
Recent Appearances & Interviews
Webinar - Winning Digital Inspection Strategies for Fast Paced Shops
Webinar - Winning Digital Inspection Strategies for Fast Paced Shops
Webinar - Winning Digital Inspection Strategies for Fast Paced Shops
Click above to view this webinar focusing on winning strategies for fast paced shops to maintain consistent standards while keeping the speed of service fast!
Gain Traction Podcast - Keys to Customer Engagement
Webinar - Winning Digital Inspection Strategies for Fast Paced Shops
Webinar - Winning Digital Inspection Strategies for Fast Paced Shops
Click above to listen to Darren McLea and Jason Widmer discuss the keys to customer engagement on the Gain Traction Podcast. These two worked together for over ten years at McLea's Tire and Automotive and they recount what made them successful with their customers and fellow employees.
How Can We Help?
Grow Your Automotive Business - Create Loyalty Through Tire Sales
Is tire sales ever really about selling tires? Could it be that your business, like your vehicle, actually runs on tires? Yes, this is where the rubber hits the road. Tires will take you up the road to success!
Is this the mindset within your company? Never ever lose a tire deal ... not ever? If it's not, it needs to be. The growth, perhaps even the survival, of your business depends on it. Why? Because tire sales creates long term, trusting relationships with loyal repeat customers and this is what builds your business!
Darren McLea grew up in the tire business and now helps advance the business development of companies just like yours. His mission is to help you create long term, loyal customer relationships, not just sell more tires. You'll have some fun as he turns those moans and groans about selling tires into emphatic fist pumps and "yeah's". And maybe, just maybe, you'll never, ever lose a tire deal ... ever!
Automotive and Tire Sales Training
In order for people to be good at what they do, they need training. Consistent, helpful, confidence-building training. That is how people get better. Supplying them with resources and tools to improve how they communicate with customers and co-workers makes a world of difference. Taking the time to teach them how and why they are performing the job at hand is crucial. Allowing them to give feedback, ask questions, raise concerns, and voice frustrations is also vitally important. This is the approach offered by Darren McLea of DJM Solutions. Decades of experience in training employees build their skillset is put into motion with the ultimate goal being just one thing: get better. We can always "get better."
Generations of Tire and Automotive Shop Experience
The McLea's Tire and Automotive Story
A one of a kind, customer focused, family business, McLea's Tire and Automotive started in 1979 when founder Bill McLea started the first location. As the decades passed along, the company grew to more locations with Bill's sons, Les and Rick. And from there, Les and Rick's children joined the business. The McLea Family created a company culture that was truly unmatched across all five retail locations and two commercial locations. A culture where family values existed in the shop on a daily basis. Is that really possible? Yes it is! And the McLea Family had it figured out. Eventually, McLea's Tire and Automotive successfully sold the company to AAA where the large majority of McLea's employees still work today, carrying on the tradition of doing it right and doing it safe before all else.
The McLea's Legacy Lives On
"I am so proud to share three generations worth of knowledge, expertise, and passion for our industry with those that recognize the importance of providing top tier service and products to their customers. My family truly built something special in McLea's Tire and Automotive and I love helping other people realize their full potential in themselves and in their own business. It's about people helping people. That is what it's all about. That is what we were all about and it's what drives me to help others be better everyday."
-Darren McLea
Contact
Contact
Click the button below to schedule a consultation, ask a question, or leave some comments. We look forward to hearing from you!
DJM Solutions Founder, Darren McLea
